1. Who We Are

Quantropic LLC ("we", "us", or "our") is a limited liability company organized under the laws of the State of California. We operate Quantropic Financials, an educational investment analysis platform (the "Platform").

Questions about this Privacy Policy may be directed to: help@quantropic.com

2. Geographic Scope — US Residents Only

This Platform is operated from the United States and is intended solely for use by US residents. We do not knowingly provide services to users outside the United States. GDPR, UK GDPR, PIPEDA, and other non-US data protection frameworks do not apply to our data practices. By using the Platform, you represent that you are a US resident.

3. What Data We Collect

We only collect data that you directly enter into the Platform. We do not use tracking pixels, third-party advertising networks, or behavioral profiling tools. The categories of data we collect are:

• Account credentials: username, email address, and hashed password provided at registration.
• Portfolio data: holdings, accounts, transaction history, cost basis, and other financial data you manually enter, import, or connect via third-party brokerage integrations.
• Risk tolerance responses: answers you provide to the optional risk tolerance questionnaire, used solely to customize simulation display thresholds within the Platform.
• Price alert configurations: ticker symbols and alert thresholds you set within the Platform.
• Support and feedback submissions: content of support tickets and feature requests you submit through the Help & Support page.
• Disclaimer acknowledgments: records of your acceptance of educational disclaimers, retained for compliance purposes.
• Standard server logs: IP address, browser type, and pages accessed, retained for security and operational purposes. We do not use this data for advertising or profiling.

We do not collect Social Security numbers, government-issued ID numbers, payment card numbers (payments are processed by third-party processors who handle card data directly), or sensitive personal information beyond what is listed above.

4. How We Use Your Data

We use the data you provide solely to:

• Create and maintain your account
• Display your portfolio data, analytics, and simulations within the Platform
• Send price alerts and earnings notifications you have configured
• Respond to support tickets and feature requests
• Maintain records of disclaimer acknowledgments for compliance purposes
• Detect and prevent fraud, abuse, and security incidents
• Comply with applicable US law

We do not sell, rent, or share your personal data with third parties for marketing or advertising purposes.

5. Third-Party Services

The Platform uses the following third-party services that may process data on our behalf:

• Market data provider: your portfolio symbols may be sent to our market data provider's API to retrieve price and financial data.
• AI features: if you use AI-powered features, documents and portfolio data you submit to those features are transmitted to a third-party AI model provider acting as a service provider on our behalf. We do not permit that provider to use your data to train its models. The identity of the AI provider will be disclosed in an update to this Privacy Policy before AI features are made available to users. If you do not wish your data to be processed by an AI provider, do not use AI-powered features.
• Payment processor: if you subscribe to a paid plan, payment card data is handled directly by our payment processor and is not stored on our servers.
• Cloud infrastructure: the Platform is hosted on cloud infrastructure. Data is stored and processed within the United States.

We do not share your personal data with any other third parties except as required by law or to protect our legal rights.

6. Data Retention

• Account and portfolio data is retained for as long as your account is active. You may delete it at any time (see Section 7).
• Disclaimer acknowledgment records may be retained after account deletion for compliance and audit purposes.
• Support ticket records may be retained after account deletion for operational and legal purposes.
• Server logs are retained for a limited period for security purposes and then deleted.

7. Your Right to Delete Your Data

You may delete all of your account data — including portfolio holdings, accounts, transaction history, and alert configurations — at any time directly from the Help & Support page within the Platform. Deletion is permanent and cannot be undone.

If you are unable to access the Platform or need assistance with data deletion, contact us at help@quantropic.com and we will process your request within a reasonable time.

As noted in Section 6, certain records (disclaimer acknowledgments, support tickets) may be retained after deletion for compliance and legal purposes.

8. California Residents — CCPA Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) gives you the following rights:

• Right to Know: you may request a summary of the categories and specific pieces of personal information we have collected about you.
• Right to Delete: you may request deletion of your personal information (subject to certain exceptions). You can do this directly from the Help & Support page or by contacting us.
• Right to Correct: you may request correction of inaccurate personal information we hold about you.
• Right to Non-Discrimination: we will not discriminate against you for exercising your CCPA rights.
• Right to Opt Out of Sale: we do not sell personal information. No opt-out is required.

To submit a CCPA request, contact us at help@quantropic.com.

9. Security

We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, or disclosure. However, no internet transmission or storage system is completely secure. You are responsible for maintaining the confidentiality of your account credentials.

In the event of a data breach affecting your personal information, we will notify you as required by California Civil Code Section 1798.82 and other applicable law.

10. Changes to This Policy

We may update this Privacy Policy from time to time. For material changes, we will provide at least 30 days' advance notice by email or by a prominent notice on the Platform before the changes take effect. We will also update the effective date above. Your continued use of the Platform after the effective date of any changes constitutes your acceptance of the revised policy.

11. Contact Us

For questions, data requests, or concerns about this Privacy Policy, contact us at:

See also our Terms of Service.